The Oodie Canada

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📝 General Questions

FAQ's

Shipping & Delivery Overview

Returns & Exchanges Policy

Shipping Protection Explained

Tracking Your Order

Pre-Orders

Returns Timeline: What Happens After You Send It Back

Shopping from Outside Canada?

📦 Shipping, Delivery & Returns

Cancelling Your Order

Changing Shipping Address

🛍️ Order Management

Damaged, Missing, or Wrong Items

Delivered But Not Received

Order Delays (Dispatch or Transit)

Affiliates & Ambassadors

🛠️ Order Issue & Assistance

Sizing Guide

Your Oodie™ Original Might Look Different at First - Here’s Why

Weighted Blankets: Sizing

Weighted Blankets: Materials & Care

Kids Oodie™ Original Range

Oodie™ Original Care & Storage - FAQs

Oodie™ Goodies: Made for Everyone

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Fluffy Fleece

Cooling Nylon Elastane

Quilted Cotton

Our Fabrics

The Oodie™ Original: The World’s Most-Loved Wearable Blanket

The Oodie™ Sherpa Robe: Cosiness You Can Wear All Day

The Oodie™ Sleep Tee: Dreamy Comfort, All Night Long

The Oodie™ Sherpa Blanket: Your Softest Snuggle Yet

The Oodie™ Weighted Blanket: Deep Sleep Starts Here

The Oodie™ Cooling Blanket: Chill Out in Comfort

The Oodie™ Puffer Jacket: Cosy Meets Cool

The Oodie™ Cooling Pyjamas: Sleep Cool, Wake Refreshed

The Oodie™ Warming Pyjamas: Cosy Comfort for Cooler Nights

The Oodie™ Lounge Set: Everyday Cosiness, Elevated

The Oodie™ Onesie: Head-to-Toe Cosiness

The Oodie™ Warming Sleep Tee: Snuggly Sleep Starts Here

Product Features

🧶 Product Questions

Product Origins & Manufacturing

Sending Orders as Gifts

Discount Codes & Troubleshooting

Restock & Availability

Account Deletion & Data Removal

Can I get a refund if the price of my item drops after purchase?

How can I check if my order confirmation email was sent?

How do I wash my Oodie™ Original?

Do you have other websites for different countries or regions?

Where are Oodie™ Originals made & where do orders ship from?

What does “OOD" sizing mean?

How will I know when my size or colour is back in stock?

How do I sign up?

Can I delete my Oodie account?

How do I request my data be removed?

Will deleting my account cancel my orders?

Where do I send my return?

How do I access the returns portal?

I don't have a printer for my return label, what do I do?

Can men wear Oodie Originals?

Does the hood on my Oodie Original adjust or can it be removed?

What payment methods do you accept?

Why do I need to upload a photo for my return?

Will I get a full refund on my return?

Where is my exchange or replacement order?

Does OSFM (One Size Fits Most) fit me?

My order has been returned to sender, what do I do?

How much does shipping cost?

Why is my shipping cost different to someone else's?

What is Shipping Protection?

Can I change my delivery address after ordering?

How do I track my order?

Why hasn't my order been dispatched yet?

Buying & Sending Oodie™ E-Gift Cards

Redeeming & Managing Your Oodie™ E-Gift Card

Oodie™ E-Gift Card Terms, Expiry & Refunds

💳 Gift Cards

I just want to stop receiving emails, do I have to delete my account?Updated 2 days ago