My order has been returned to sender, what do I do?Updated 4 days ago

No stress, we can get this sorted for you! Orders are sometimes returned to the sender if there's an issue with the delivery address or if the parcel wasn't collected in time.

Just reach out to our Comfort Consultants and let us know. We can either:

• Recreate your order and have it sent back out to you, or
• Issue you a refund if you'd prefer

We'll make sure whichever option works best for you gets taken care of quickly!

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