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What is Shipping Protection?Updated 3 days ago

Shipping Protection is an optional add-on available at checkout that covers your order against loss, theft, or damage in transit.

We know how gutting it is when something goes wrong with a delivery, so Shipping Protection gives you that extra peace of mind that your order is covered from the moment it leaves our warehouse to the moment it arrives at your door!

How do I add Shipping Protection?

Simply add it on at checkout before completing your order. It's available for a small fee and is totally optional!

What does it cover?

Shipping Protection covers your order if it is:

  • Lost in transit
  • Stolen after delivery
  • Damaged during shipping

How do I make a claim?

If something has gone wrong with your delivery, please file a claim here. You have 14 days to file a claim from when the parcel is marked as delivered.

Please note that Shipping Protection must be added at the time of purchase and cannot be added after your order has been placed.



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